Privacy Policy

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 Effective Date: November 17, 2025 Last Updated: November 17, 2025

Metalgear Engineering LLC ("we," "us," or "our") operates the website www.metalgear-usa.com (the "Website"). We are an industrial automation business based in New Jersey, USA, providing automation solutions, products, and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or interact with us. We are committed to protecting your privacy and handling your personal information responsibly.

Please read this Privacy Policy carefully. By using our Website, you agree to the terms described here. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email      address
• Phone      number
• Company      name and job title
• Mailing/billing      address (if you make a purchase or request shipping)
• Any      other information you voluntarily submit via contact forms, quote      requests, newsletters, or inquiries

We do not collect sensitive personal information (e.g., health data, racial/ethnic origin, political opinions) unless explicitly required for a specific service and with your consent.

Non-Personal Information

Automatically collected data includes:

• IP      address
• Browser      type and version
• Device      and operating system information
• Referring      pages and navigation patterns
• Date/time      of visits and pages viewed

This is collected via cookies, server logs, and similar technologies (see Section 5).

2. How We Collect Information

• Directly      from you (forms, emails, phone, newsletter sign-ups, quote requests)
• Automatically      through cookies and analytics tools
• From      trusted third-party service providers (e.g., Google Analytics, payment      processors)

3. How We Use Your Information

We use your information to:

• Respond      to inquiries and provide quotes or services
• Process      orders and payments
• Send      marketing communications (only if you opt-in)
• Improve      our Website, products, and customer experience
• Analyze      site usage
• Comply      with legal obligations and prevent fraud

We do not sell your personal information.

4. Sharing Your Information

We may share information only with:

• Trusted      service providers (e.g., GoDaddy hosting, email services, payment      processors, shipping companies) who are contractually bound to protect      your data
• Law      enforcement or regulators when required by law
• Successors      in the event of a merger, acquisition, or sale of assets
• Any      other party with your explicit consent

5. Cookies and Tracking Technologies

We use cookies for essential functions, analytics (e.g., Google Analytics), and (if implemented) marketing purposes. You can control cookies via your browser settings. Disabling them may affect site functionality.

6. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We keep personal information only as long as necessary for business or legal purposes.

8. Your Privacy Rights

Depending on your location (e.g., New Jersey, California CCPA, EU GDPR), you may have rights to access, correct, delete, or restrict processing of your data, as well as opt out of marketing. Contact us to exercise these rights—we will respond within the legally required timeframe.

9. Children's Privacy

Our Website is not directed at children under 13. We do not knowingly collect data from children.

10. Third-Party Links

We are not responsible for the privacy practices of linked third-party websites.

11. International Data Transfers

Data may be processed in the United States. We use appropriate safeguards for international transfers where required.

12. Changes to This Policy

We may update this Policy and will post changes here with a new effective date.

13. Contact Us

Metalgear Engineering LLC New Jersey, USA Email: info@metalgear-usa.com